The deal, in writing.

About these terms

These terms are an agreement between you and Rachit Jain, an individual based in India, who makes and runs TripStash ("we", "us"). They cover the TripStash app and this website. By creating an account or using the app, you agree to them. Our Privacy Policy explains what we do with your data and is part of the deal.

If you're a consumer, nothing in these terms takes away rights you have under the law where you live that can't be signed away.

The service

• TripStash keeps the tickets, bookings and travel documents for your trips in one place, reads them to build a day-by-day plan, and lets you share a trip with the people you travel with.
• It's free during early access. We may introduce paid plans or paid features later. If we do, we'll tell you clearly and in advance, and you'll never be charged for anything you haven't chosen to buy.
• TripStash is new and changing. We may add, change or remove features; if a change takes away something important, we'll tell you first where we reasonably can.

Who can use it

You must be 13 or older. If you're under the age at which you can agree to the use of your personal data yourself where you live (the "age of digital consent": 16 in some EU countries, and 18 in India under the DPDP Act), a parent or guardian must agree to these terms on your behalf, and is responsible for your use of TripStash. See Children in the Privacy Policy.

One account per person, please, and only for your own personal use.

Your account

• Use an email address you control, and keep your password to yourself. You're responsible for what happens in your account.
• Tell us straight away at support@tripstash.site if you think someone else has got into it.
• Some things (like reading more documents a day) need a verified email address.

Your content

• What you add stays yours: files, trips, plans, notes and anything else ("your content").
• So that we can run TripStash, you give us a worldwide, non-exclusive, royalty-free licence to store, copy, encrypt, process (including reading it with automated tools), and show your content to you and the people you share it with. This licence is only for running the service for you and them. It ends when your content is deleted, except for content in a shared trip, which stays with that trip (see Sharing), and short-lived copies we can't avoid, like logs.
• You confirm you're allowed to add your content, including other people's names and documents. If you add someone else's passport, ticket or details, make sure they're happy for you to.
• Keep your own copies of anything important. TripStash is a convenient place for your papers, not the only one they should live in.

Sharing

• When you invite people to a trip, they can see its plan and documents; co-authors can change them. You decide who to invite and what role they get.
• A plan link shows the trip's days, times and places to anyone who has the link, until it's turned off. Only send it to people you trust with that.
• Files and bookings added to a shared trip belong to that trip. If you leave the trip or delete your account, they stay with it (without your name). If the trip's owner deletes the trip, everything in it goes, for everyone.

Acceptable use

Please don't use TripStash to:

• break the law, or store anything illegal, forged or fraudulent;
• add other people's documents or personal details without their permission, or harass anyone;
• upload malware, or anything designed to harm the service or other people;
• get around limits, security or access controls, probe the service for weaknesses without following our security reporting guidance, or reverse-engineer it except where the law allows;
• overload the service, scrape it, make accounts in bulk or by automation, or send spam to Inbox addresses;
• resell it, or use it for a business, without our written agreement.

Automated reading can be wrong

• TripStash reads documents with automated tools that make mistakes: a wrong time zone, a missed booking, a misread date. What reading suggests is a suggestion; you're in charge of your plan.
• TripStash is not an airline, an embassy, a government body or a travel agent. It doesn't make, change or cancel bookings, and it can't tell you for certain what a country requires. Visa, passport validity and "good to know" information (like plugs, money and emergency numbers) are general guidance and may be out of date: check with the airline, the embassy or an official government source.
• Reminders are scheduled on your phone and depend on its settings, battery and clock. Don't rely on them alone for anything you can't afford to miss.

Availability, limits and fair use

• We work to keep TripStash running, but it's offered as it is during early access, and it may sometimes be slow, paused or unavailable, for maintenance or for reasons outside our control.
• There are limits, so that it stays free and fair for everyone. Today they include: 20 MB per file and 500 MB of storage per person; a number of document reads a day (5 until you verify your email, then 40); 200 uploads and 40 forwarded emails a day; and daily ceilings for everyone together. On busy days, new accounts may wait a day or so for reading and backups. Daily limits reset at midnight UTC.
• We may change these limits. If something is paused because a limit was reached, it picks up again later; nothing you've stored is lost.

What's ours

The app, this website, the TripStash name, Pocket the otter, and everything else we made belong to us (or to the people who licensed them to us). We give you a personal, non-transferable, revocable licence to use the app for its intended purpose while you follow these terms. If you send us ideas or feedback, we may use them freely, without owing you anything.

The app also uses information from other sources under their licences, like GeoNames (CC BY 4.0), Wikidata, Wikipedia and mledoze/countries, and exchange rates from ExchangeRate-API.

Ending things

• You can stop using TripStash at any time and delete your account from the app (You → Delete account) or by asking us; see Delete your account.
• We may suspend or close an account that seriously or repeatedly breaks these terms, puts others at risk, or where the law requires it. Where it's reasonable, we'll tell you why first and give you a chance to put it right or save your files.
• If we ever shut TripStash down, we'll give you at least 30 days' notice so you can save your files.
• The parts of these terms that by their nature should last (like content licences for shared trips, disclaimers and limits on liability) survive the end of your account.

Disclaimers

As far as the law allows, TripStash is provided "as is" and "as available", without promises that it will be uninterrupted, error-free, or right about what it reads, or that it will suit a particular purpose. We'll still provide it with reasonable care and skill, and if you're a consumer, this doesn't affect your legal rights.

Limits on liability

• We're not responsible for losses that come from relying on TripStash instead of the original document or an official source, for example a missed flight or connection, denied boarding or entry, a refused visa, or a booking that was misread, or from things outside our reasonable control.
• As far as the law allows, we're not liable for indirect or consequential losses, or for lost profits, business or data, and our total liability to you for everything related to TripStash is limited to the greater of what you've paid us in the 12 months before the claim and ₹5,000 (Indian rupees five thousand).
• Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law.

Governing law

These terms are governed by the laws of India, and the courts at Mumbai, Maharashtra have jurisdiction over any dispute about them. If you're a consumer living elsewhere, you also keep the protection of the mandatory laws of your country and can bring a claim in your local courts. Before anything formal, please write to us: most things are sorted faster by email.

Changes to these terms

We may update these terms as TripStash grows. We'll change the date at the top, and if a change matters, we'll tell you in the app or by email at least 14 days before it takes effect. If you don't agree, you can delete your account before then; carrying on after that means you accept the new terms.

The rest

• These terms and the Privacy Policy are the whole agreement between us about TripStash.
• If a court finds part of them unenforceable, the rest still applies. If we don't enforce something straight away, we can still do it later.
• You can't transfer these terms to someone else. We may transfer them to a company Rachit sets up to run TripStash, or to a new owner, as long as your rights under them don't get worse; we'll tell you if that happens.
• Nobody else has rights under these terms.

Contact

Rachit Jain, TripStash: support@tripstash.site.